Development
Recent posts on
Manager Development
A Desirable or Crucial Manager Skill: The Ability to Lead and to Manage Change
There probably isn’t a manager alive who hasn’t introduced and managed change, large or small, major or minor, over the last three decades, yet nearly half of the CEO’s surveyed by the Australian Industry Group said that their organisations lack change management skills. Change may be a natural and even essential part of life, but it makes most people uneasy. Perhaps [...]
Why Is Emotional Intelligence So Important For Managers?
“I have a good relationship with the people who are on my team; my door is always open for a chat or to help them solve problems” Sounds pretty good; but when we talk to staff we find another perspective. While we can be friendly and get along with the people who report to us, [...]
People Management
Managing is often defined as situational, “getting things done (task focus) and through people (relationship focus)”; specifically planning, organising, controlling tasks, encouraging, and developing people. Where operating involves the manager performing functions that do not fall within the role of either leading or managing. After all the courses, certification, books and articles on the subject, [...]
How Do You Support Personal/Professional Development?
Working with an organisation on their performance appraisal approach and their managers on how to increase the relevance and value of the process, we discussed how much can be done in one meeting with a staff member. Even with significant preparation and a well-structured approach, the appraisal of [...]
Goal Setting; The Basis For Performance Appraisal
I recently had a client ask me: “In an annual performance review discussion, what percentage of the time should be focused on evaluating the past year versus setting goals and actions for the next year?” Effective managers build productive work relationships with their teams by consistently and [...]
Are You An ‘Innovative’ Manager?
We supported the performance review and goals setting process for a senior management team and one criterion seemed challenging to many of the managers – innovation & creativity. These particular managers were responsible for continuous improvement by innovating processes, procedures, products and services. Yet, their self-assessment was quite low in the area of leading innovation [...]
